Our Solutions
Onyx builds custom software and AI agents around the way your business already runs — the back office, the tools your team lives in, and the follow-up you keep meaning to do. Here’s exactly what we build and the problem each one solves.
built on your own documents, data, and rules
a week of admin a single build has taken off a team
workflows changed to fit someone else’s software
A week a team loses to admin nobody wants to do.
Separate systems holding your numbers, none of them agreeing.
Calls to local businesses that go unanswered.
Average time a business takes to follow up with a new lead.
Off-the-shelf tools built for how your business actually works.
Figures from operations and lead-response research, plus what we see inside live builds. Every one of these is a workflow, and workflows can be built away.
Some businesses are drowning in admin. Some are losing leads and customers. Some need a system that doesn't exist yet. Pick what's costing you the most — or run them together.
Internal automation
For document-heavy teams — accountants, attorneys, agents, advisors — buried in intake, paperwork, and follow-ups. We automate the back office so your people get their time back.
External automation
For businesses losing leads, calls, and customers. We plug every hole between someone showing interest and money in the door — then turn on ads.
Custom solutions
For businesses whose real problem isn’t on anybody’s feature list. We build the internal tool, the integration, or the AI assistant from scratch, around how your operation actually works.
of the documents your business receives — read, sorted, and filed automatically.
Every business drowns in documents — emailed over, uploaded, or dropped in a shared drive with no real system. Files get misnamed, misfiled, or lost, and finding the right one eats hours and holds up the actual work.
What Onyx builds
We build an organizer that takes in every document from any source, reads what’s inside, then sorts, names, and files it automatically — right where it belongs. No manual filing, nothing lost.
Every file where it belongs the moment it arrives — with zero manual sorting.
hours a week of repetitive email a live client stopped answering by hand.
Most customer emails ask the same handful of things, and your team answers them one at a time, all day. Replies go out slow, they’re inconsistent, and they pull people off higher-value work.
What Onyx builds
We connect your inbox to a custom agent trained on your own material — your specific documents, rules and regulations, and company information. It reads each incoming email, pulls the exact right answer from your material, and drafts an accurate reply ready to send.
Every routine email gets an accurate, on-brand answer in seconds instead of hours.
Same engine behind the two agents above, tuned to your world. Built for firms that run on documents and deadlines — accountants, attorneys, real estate, and advisors.
Sends every new client the right document request, collects it, chases what’s missing, and files it.
The engagement letters, contracts, and proposals you send a hundred times — drafted from your templates in one click.
Watches every deadline and open item, then nudges the right person before anything is missed.
Reads incoming files, pulls the exact fields you need, and flags anything missing or mismatched.
Drafts invoices, sends payment reminders, and writes collection letters for overdue accounts.
Your team asks “how do we handle this?” and gets an instant answer from your own rules and docs.
% of businesses ever reach back out to the leads they already paid for.
Every business is sitting on a pile of old leads and past customers. The average location has around 7,000 dead contacts. Only 27% of businesses ever reach back out to them.
What Onyx builds
Our AI texts your old database a personal offer, handles the whole back-and-forth, and books people straight onto your calendar.
Fresh revenue from leads you already paid for — before you spend a dollar on ads.
of every 100 calls to a local business go unanswered.
Your phone rings while you’re on a job. Most callers don’t leave a voicemail — they just dial the next business on Google. Every missed call is a customer handed to your competitor.
What Onyx builds
Our AI answers every call and every missed call, 24/7. It texts back in seconds, answers questions, and books the appointment.
Never lose another job to a phone that rings out.
more likely to convert a lead when you reply within 5 minutes.
Web leads go cold fast. The average business takes 42 hours to respond — by then the lead has already booked with someone else. Reply in 5 minutes and your odds jump by over 400%.
What Onyx builds
The second a lead comes in from your website or an ad, our AI replies in under 60 seconds and keeps nurturing until they book.
Catch every lead at the exact moment they’re ready to buy.
of customers read reviews — but only 11% of businesses ask for them.
Your best customers would happily leave a review and send a friend your way. Almost nobody asks them. Meanwhile a thin review count quietly kills every ad dollar you spend.
What Onyx builds
After every job our AI asks for a review, sends happy ones to Google, and quietly routes unhappy ones to a private form. Every happy reviewer then gets asked for a referral.
Climb Google’s rankings and get warm referral leads on autopilot.
live view of the operation, instead of five systems that never agree.
Your numbers are split across an accounting package, a CRM, a warehouse system, and a stack of spreadsheets. Pulling a straight answer means asking three people and waiting a day, and by then the number has moved.
What Onyx builds
We build the internal tool your business has never had — stock, jobs, clients, cash, whatever runs your day — reading live from the systems you already pay for, with alerts pushed to the app your team actually checks.
One screen your team trusts, updating itself, with no one exporting anything.
year-old systems we’ve pulled data out of and put to work.
The software holding your most important data is the software nothing else talks to. So the work gets rekeyed by hand, twice, and the errors show up weeks later.
What Onyx builds
We build the bridge — into your ERP, accounting platform, email, calendar, phone system, or messaging app — so the data moves on its own and the systems you already own finally work together.
Your existing software keeps its job, and stops making work for people.
answers built from your own files, not a generic model’s guess.
The answer to most internal questions exists somewhere — a workbook, a policy doc, a price list, an old thread. Finding it means interrupting the one person who knows, and that person is busy.
What Onyx builds
We build an assistant grounded in your own material, so anyone can ask in plain language and get an answer with your numbers behind it — in whatever language your team speaks.
Your team stops guessing and stops waiting on the one person who knows.
We don’t publish a price list, because a two-person office and a fifty-person operation shouldn’t pay the same for different work. Book a call and we’ll scope the build and the monthly for your exact setup — one number, before anything starts.
Run your business.
The back-office suite, built on the engine already running for live clients. Takes 20–40 hours a week off a team.
Grow your business.
Plug every hole between someone showing interest and money in the door.
Not sure which fits? Book a call. We’ll walk through how your work actually moves today and tell you what we’d build first — and whether it’s worth building at all.